Everything is shipped from my studio in Hale, Altrincham, Greater Manchester and I do my best to dispatch items within 2 working days. Items are delivered to the shipping address provided unless otherwise requested. You will receive an email confirmation with a courier tracking number once your order is on its way. All work purchased through my shop over the value of £30 is delivered free of charge within the UK. I use Royal Mail Tracked 48-hr parcel service for smaller items and a courier company for larger shipments. Special one-day delivery can be arranged for a small extra cost - please get in touch. Local drop-off and pick-up is also possible.
Items below the value of £30 incur the following delivery cost: - £1.50 for item in value of £10 (decoration) - Royal Mail 2nd class - £3.00 for items in value of £10.01-£20 - Royal Mail 2nd class - £4.50 for items in value of £20.01-£29.99 - Royal Mail TRACKED 48hr PARCEL SERVICE - FREE for items over £30 - Royal Mail or other courier TRACKED 48hr PARCEL SERVICE
If you live locally around Altrincham and would like to pick up your item (or arrange for me to drop it off) please use the code FREELOCALSHIP at the checkout to avoid delivery charge.
Please note that currently my web store is set up to offer delivery only within the UK due to Brexit restrictions.
Terms & Conditions Payment is expected at the time of purchase and is taken with a credit or debit card, ApplePay or GooglePay via the secure Square payment system. Please be assured that your payment details are not collected.
All of my ceramic pots are hand made and unique in their design. Due to the decorative glazing process, the colours and textures on the pots will produce variations around an individual piece and some colours may appear slightly different to that pictured. The photos of my ceramics try to show the overall effect of the glazing process and the 'personality of the pots' in various light conditions. I hope you'll love your choice, however, if you are not entirely satisfied or change your mind, I accept returns for a full refund within 14 days of your receipt of the item. Please get in touch prior to returning it (in its original packaging to avoid breakages). As I offer free UK delivery, you the customer is responsible for the return postage fee.
Most of my ceramics are decorative in their nature, although they can be for light use. They are hand wash only as the glazes will get damaged by dishwashers or scrubbing. The nature of earthenware products is that they are not 100% waterproof so as a precaution I recommend you place items that contain water on a protected surface.